Terms of service

These terms govern the sale of goods through rushmuseum.art. Please read them before placing an order.

Rush Museum is a trading name of Francisco José Domínguez Fernández, NIF 28649351E, Calle Cerro de la Atalaya 24, 41089 Quinto, Dos Hermanas, Seville, Spain. Email: hola@rushmuseum.art.

These terms apply alongside our Shipping policy, our Refund policy and our Privacy policy, which form part of your contract with us.

Nothing in these terms limits or excludes any right you have by law as a consumer.

1. Who can order

You may place an order if you have the legal capacity to enter into a contract.

Most of what follows assumes you are buying as a consumer, meaning for purposes outside your trade or profession. Where a provision applies only to consumers, or only to business customers, this is stated.

2. Our products

We sell two kinds of product and they work differently throughout these terms.

2.1 Books and periodicals

We publish and sell photography books and PSM, our periodical publication. All titles are our own editions. They are printed in advance and held in stock, and we ship them ourselves from Spain.

Editions are limited and titles are not usually reprinted. When an edition sells out, it is gone.

Some items are offered from previous editions or remaining stock. Where such a copy shows shelf wear or any other imperfection, we describe it on the product page before you buy.

2.2 Fine Art Prints

Fine Art Prints are framed photographic prints. We hold no stock of them. Each one is made individually after you order it, to the specification you give us, at a specialist laboratory in Germany, and is shipped to you directly from there. Our Shipping policy identifies the production partner and explains what this means for delivery and for customs.

The editions referred to in section 2.1 concern our books. Fine Art Prints are not published as numbered or limited editions unless a product page says so explicitly, and they are not signed unless a product page says so explicitly.

The sizes, frames, mounts and finishes shown on a product page are standard configurations offered to make choosing easier. They are not a catalogue of goods we hold, and they are not the limit of what we can produce. If you want a different size, framing, mount or finish, write to hola@rushmuseum.art and we will do everything we can to make the print exactly as you want it. Section 5 explains how those orders work.

Because a Fine Art Print is made to your specification, the right of withdrawal does not apply to it. Section 2.5 of our Refund policy sets this out in full, together with the rights that do continue to apply if a print arrives damaged or defective.

Fine Art Prints are not available to every destination. Our Shipping policy sets out where we can send them.

2.3 Variation is a property of the medium

We take care that product descriptions, dimensions and photographs are accurate. Even so, printed materials vary: paper tone, ink density and binding can differ slightly between copies and from what a screen displays. A framed print viewed in daylight will not match a backlit monitor exactly, and solid wood frames carry their own grain and colour. Minor variation of this kind is a characteristic of the medium and not a defect.

3. Prices

Prices are shown in euros and include any applicable VAT. The price you see is the price you pay us.

Where your delivery address is outside the European Union, customs duties, import taxes and clearance fees may be charged in your country. These are not included in our price and are payable by you. Section 6 of our Shipping policy explains this, and explains why the charges on a framed print are usually higher than on a book.

We may change prices at any time, but a change never affects an order we have already accepted.

4. How an order becomes a contract

Adding items to your cart and completing checkout constitutes an offer to buy. We will send you an order confirmation by email. This acknowledges that we have received your order; it is not yet our acceptance of it. Payment is taken when you place your order. If we do not accept your order, we refund you in full.

4.1 Books and periodicals

The contract is formed when we send you a dispatch confirmation.

4.2 Fine Art Prints

Nothing is made until we release your order to production. The contract is formed at that point, and we confirm it to you by email. Until we send that confirmation there is no contract and you may cancel for a full refund; after it, your print is being made individually for you and cannot be cancelled. Section 1.2 of our Refund policy explains how to reach us quickly if you change your mind.

4.3 Orders we may decline

We may decline an order where the item is no longer available, where a price or description was published in error, where we are unable to ship to your address, or where we have reasonable grounds to believe the order is fraudulent. If a pricing error is obvious and you could reasonably have recognised it as such, we are not obliged to supply at the incorrect price.

5. Prints made to a specification you give us

If you ask us for a size, framing, mount or finish that is not shown on a product page, we will tell you whether we can make it, what it will cost and how long it will take. Nothing is ordered until you confirm in writing that you accept the specification, the price and the timescale.

A print made this way is a Fine Art Print in every respect under these terms and our policies, including the exclusion of the right of withdrawal and including the guarantee of conformity.

6. Payment

We accept the payment methods shown at checkout. Payments are processed by our payment providers; we do not receive or store your full card details at any point.

7. Delivery

Delivery times, destinations, production times for Fine Art Prints and the treatment of customs charges are set out in our Shipping policy.

Unless we have expressly agreed a different date with you, we deliver within 30 days of the contract being concluded, under Article 109 of the Spanish Consumer Protection Act. For a Fine Art Print, the estimated delivery date we give you for your specific print and destination is the date we agree with you, and it may fall outside that 30-day default. You are told that date before the order is released to production.

Risk of loss or damage passes to you when you, or a third party you designate other than the carrier, take physical possession of the goods.

8. Cancellation, withdrawal and returns

Your right to cancel before dispatch, your right of withdrawal, the exclusion of that right for Fine Art Prints, and what happens if goods arrive damaged or defective are all set out in our Refund policy.

You can exercise your right of withdrawal directly using the withdrawal function at rushmuseum.art/pages/right-of-withdrawal.

9. Accounts and restricted areas

You can order without creating an account. If you choose to sign in, access is by a code sent to your email address, and you are responsible for keeping access to that mailbox secure.

Please keep the information on your account accurate, particularly your delivery address.

Parts of this website are available only to certain customers. We decide who has access, and access is a courtesy rather than an entitlement. We may grant or withdraw it at our discretion. Any purchase made in a restricted area is governed by these terms in exactly the same way as any other purchase.

10. Using this website

You may browse, read and share our content for personal, non-commercial purposes.

You may not copy, reproduce, redistribute or exploit commercially any photographs, book designs, layouts, texts or other material from this site without our prior written consent. All such material, and the Rush Museum name and marks, belong to us or are used with permission.

Please do not attempt to interfere with the operation or security of the site, or use it in any unlawful way.

11. What you acquire when you buy a print

When you buy a Fine Art Print or a book, you acquire that physical object and nothing else. No rights in the photographs are transferred to you. You may not reproduce, copy, publish, broadcast, license or otherwise exploit the image, in print or digitally, beyond what the law allows without our written consent.

You are free to resell, lend or give away the object itself.

12. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care.

We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.

We are not responsible for interruptions, errors or unavailability of the website itself, or for content on any external site we link to.

If you are a business customer, our total liability in connection with any order is limited to the amount you paid for that order.

13. Changes to these terms

We may update these terms. The version that applies to your purchase is the one published when you placed your order, and later changes do not affect orders already accepted.

Changes take effect when published on this page, and the date at the foot of this page tells you when we last revised them.

14. Governing law and where disputes are heard

These terms are governed by Spanish law.

If you are a consumer resident in the European Union, this choice does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your own country. We will only bring proceedings against you in the courts of the country where you live.

If you are a business customer, the courts of Seville, Spain, have exclusive jurisdiction.

15. Language

These terms are published in English. If we make a translation available, it is offered for convenience and the English version prevails, except where the law of your country of residence as a consumer requires otherwise.

16. Complaints

Write to us at hola@rushmuseum.art. We normally reply within two working days, and in any event within fourteen days.

We are not adhered to any alternative dispute resolution body and we handle complaints directly. If you are a consumer resident in the European Union, you can seek assistance from the European Consumer Centre in your country.

 

Last updated: 14 September 2026